Cookie Policy

This Policy explains how PWM CRM uses cookies and similar tracking technologies, and how you can manage these settings.

1. 什么是 Cookie

A cookie is a small text file stored on your device (computer, phone, tablet) when a website visits it. Cookies are widely used to keep websites running, improve user experience, provide personalized services, analyze website traffic, and more.

Cookies usually contain the following information: cookie name, value, expiration time, domain name, path, etc. Cookies do not contain sensitive information such as your password or bank card number.

Based on their expiration date, cookies can be divided into:

Session
  • Cookies: Temporarily stored and autodeleted after you close your browser;
  • Persistent Cookies: Retained on your device for a certain period until expiration or manually deleted.

Based on the source, cookies can be divided into:

  • First-party Cookies: Settings of the website you are currently visiting (PWM CRM);
  • Third-party Cookies: Settings of third-party services (such as analytics tools, advertising platforms) embedded in the website.

2. Types of Cookies We Use

PWM CRM uses the following types of cookies:

2.1 Strictly Necessary Cookies

These cookies are

necessary for the normal operation of the website and cannot be used in our system MediumClose. They usually only operate when you perform settings such as Privacy Preferences, Sign In, and filling out forms. You can block or alert these cookies through your browser Settings, but this may cause some website functions to fail to work properly.

2.2 Functional Cookies

These cookies are used to provide enhanced features and personalized experiences, such as remembering your language preferences, theme settings, interface layout, etc. If you do not allow these cookies, some functions may not work properly.

2.3 Analytics Cookies

These cookies help us understand how visitors interact with the website, collect and report anonymized information, and are used to improve website performance and user experience. If you do not allow these cookies, we cannot know when you visited our website or monitor website performance.

2.4 Marketing Cookies

These cookies are used to show you ads related to you on other websites, limit the number of ad impressions, and help measure campaign effectiveness. They are usually set up with our permission by ad network partners. If you do not allow these cookies, you will still see ads, but they will be less targeted to your interests.

Your choices: Except for necessary cookies, all other types of cookies require your consent. When you first visit our website, you will see a cookie consent banner where you can choose to accept All, only necessary, or custom preferences. You can modify your preferences at any time via the "Cookie Settings" link at the bottom of the page.

3. Cookie List

The following is the main list of cookies used on the PWM CRM website:

3.1 Required Cookies

, , , session attack
Cookie NameProviderPurposeValidity
Period pwmapp_session PWM CRM maintains user Sign In
sessions pwmapp_csrfPWM CRM prevents cross-site request forgery (CSRF)
sessions pwmapp_cookie_consentPWM CRM records your cookie consent preferences for 1
year pwmapp_tenantPWM CRM identifies enterprise tenants, enabling multi-tenant data isolation sessions

3.2 Functional Cookie

Cookie Name Provider Purpose Validity
pwmapp_langPWM CRM Remember Your Language Preference (Simplified/Traditional/English) 1 year
pwmapp_themePWM CRM remembers your theme preferences (light/dark) for 1 year
pwmapp_layoutPWM CRM remembers your interface layout preferences (such as lists/ Kanban View) 1
year pwmapp_recentPWM CRM records your most recent clients/business opportunities, allowing quick returns of 30-day

3.3 analytical cookies

Google counts visits a day
Cookie Name Provider Purpose Validity
_gaGoogle Analytics distinguishes unique visitors and counts website traffic for 2
years _ga_*Google Analytics maintains current session status
_gidAnalytics distinguishes unique visitors andpwmapp_analytics 24 hours
PWM CRM Anonymization Features usage statistics, used for product improvement for 1 year

3.4 Marketing Cookies

Name Ad Advertising
CookieProvider Usage Validity Period
_fbpFacebookDelivery and Conversion Tracking 90 Days
_ttpTikTokand Conversion Tracking 390 Day
pwmapp_utmPWM CRM records the source of marketing activities (UTM parameters) for attribution analysis for 30 days

Note: The above cookie list may update with changes to Features and Third-party Services. We will update the latest list of cookies in this PolicyMedium in a timely manner. Some third-party cookie names may contain dynamically generated extensions; in the table above, Medium uses *

4. Similar tracking technology

In addition to cookies, we may also use the following similar tracking technologies:

  • LocalStorage / SessionStorage: Store data in your browser's Medium to remember your preferences in settings, cache page data, implement offline functionality, etc. LocalStorage data is not sent to the server with HTTP requests and is used locally;
  • IndexedDB: stores structured data in the browser Medium, used for offline data caching for Mobile App PWAs;
  • Pixel Tag / Web Beacon: A small transparent image embedded on web pages or email Medium, used to count visits, email open rates, etc.;
  • Device Fingerprinting: An anonymous identifier generated based on device model, operating system, browser version, screen resolution, and other information, used for fraud detection and security protection;
  • Service Worker :P part of WA technology, running in the background for offline caching, push notifications, and other functions

The purpose of these technologies is similar to cookies, and you can manage most of them through your browser settings

5. Third-party cookies

Our website may embed the following third-party services, which may set their own cookies:

  • Google Analytics: Website traffic analysis;
  • Google Tag Manager: Unified management of website tracking codes;
  • Facebook Pixel: Facebook ad conversion tracking;
  • TikTok Pixel: TikTok ad conversion tracking;
  • Highde Map: Location and map display;
  • Online customer service system: real-time customer service chat function
The

use of third-party cookies is governed by the third-party Privacy Policy, not this Policy. We recommend that you review the relevant third-party Privacy Policy to understand how they use cookies

6. How to manage cookies

6.1 Consent Banner via Cookie

When you first visit our website, you will see a cookie consent banner. You can:

  • Accept All: Agree to all types of cookies;
  • Accepting only necessary: only allow cookies necessary for the website to operate;
  • Customize preferences: Select which types of cookies to allow separately

6.2 Medium via Cookie Settings

You can click the "Cookie Settings" link at the bottom of the page at any time, open Cookie Settings Medium, and modify your preferences

6.3 Using browser settings

Most modern browsers allow you to manage Cookie Settings. You can:

  • View and Delete stored cookies;
  • Blocking all cookies or cookies for specific websites;
  • Settings: AutoDelete Cookie when the browser closes;
  • Enable the Do Not Track feature

Below is the link to the Cookie Settings guide for mainstream browsers:

Note: If you block or delete cookies, some website functions may not work properly, such as not being able to maintain Sign InStatus, not remembering your language preferences, or being unable to use offline features. Necessary cookies cannot be completely blocked through browser settings because they are essential for website operation

6.4 Exit Online Behavioral Advertising

If you do not wish to receive personalized ads based on your browsing behavior, you can opt out by:

After you log out, you will still see the ads, but these ads will not be personalized based on your browsing behavior

7. Policy: Update

We may update this Cookie Policy due to changes in legal regulations, feature changes, third-party service adjustments, and other reasons. The updated Policy will be published on the official website and notified via a cookie consent banner or internal message. Major changes will require your consent again

We recommend regularly reviewing this Policy to stay updated on the latest cookie usage

8. Contact

If you have any questions, comments, or suggestions regarding this Cookie Policy, or wish to exercise your cookie-related rights, please contact us through the following methods:

  • Email:privacy@pwmapp.com
  • Customer Hotline:(Weekdays 9:00-18:00)
  • Office Address:28F, Wangjing SOHO T3, Chaoyang District, Beijing

For information on how MoreAbout protects your personal information, please refer to the Privacy Policy and Data Security pages